Are ARCQE E-learning workshops approved for Childcare Professionals PD funding?
Yes. PD funding is available to eligible registrants to cover the costs of all ARCQE workshops including E-learning workshops. For more PD funding information, please visit http://arcqe.ca/services/funding.
Am I able to request a specific E-learning workshop if I have an interested topic?
Yes, please submit your request online to our contact form. Please be advised that all requests are subject to presenter availability and sufficient enrolment.
Do I get a Certificate of Completion after attending an ARCQE E-learning workshop?
Yes, a PDF certificate is available upon completing your workshop and evaluation.
If you would like to receive a certificate, please answer "Yes" to the last question in the evaluation "Would you like to receive a certificate of completion?", and a PDF certificate will be emailed to you automatically via Certify'em (email@example.com) with the subject "Your certificate is here for (workshop name)". Please check your spam folder and whitelist this email address if applicable.
What if I have registered for the E-learning workshop but am unable to attend due to illness, personal commitments, etc.?
Please note there is a no refund policy for ARCQE event registrations. If you are unable to attend, notice of withdrawal is required in writing at least 48 hours prior to the session; you will then have the option of sending an alternate in your place or having a credit memo placed on your file to be used within one year. Non-attendance does not constitute notice of withdrawal and will result in failure in receiving a Certificate of completion.
What is the classroom etiquette for participants in virtual on-line sessions? Are there any helpful things I should know to enhance the experience for myself and others?
Given participants and presenters are not together in a traditional face-to-face format, this is an important question. There are a series of minor adjustments we ask of all those on-line to ensure that the experience and sound quality is best for all those participating. Following is a list of helpful hints and suggestions intended to make your experience as positive as possible:
Muting Microphones: Once you are logged in and connected, we ask all participants to manually “mute” their microphones, which can be done easily by way of clicking on the down arrow and clicking “mute”. You will note when it has been effectively activated because the microphone next to your name will have a line across it. This helps to keep surrounding “noise” down to a minimal, especially in the event of participants who are not using headsets. Otherwise, every time a phone rings, a dog barks, someone types on their computers, all other participants hear this noise amplified in their own headsets, which may also affect your ability to hear the presenter clearly. Should you have a question, wait for the presenter to ask you by way of the raised hand symbol, then “unmute” your microphone when prompted by the instructor.
Presenter contact: Please ensure your email address has been entered correctly when you register online, as your email is the only mechanism the presenter will have of reaching you to forward you the class link to attend the session. If for any reasons you need to change your email address, please notify our PD coordinator and the presenter prior to the session.
How do I communicate or ask questions of the instructor once I am in the classroom?
Chat: Click the “Chat” icon to send messages to the instructor or fellow participants.
Reactions: Click the "Reactions" icon to raise hand to ask a question.
Polls: The presenter may also enlist your input and participation via a polling pod which they may put up during sessions… this commonly asks you to choose a multiple choice answer which then enables the presenter to share surveyed results of all participants instantaneously following questions.
What happens once the presenter allows me into the classroom?
Once the presenter arrives and opens the classroom, you will likely see the presenter’s image on webcam, as well as the workshop PowerPoint up on screen.
We strongly suggest you to grant your microphone and video access for active participation.
I have signed up for a virtual workshop with ARCQE but have not yet received confirmation. How will I know if I’m eligible to attend?
Once you have registered online for a workshop with ARCQE, a Sales Confirmation email will be sent to you automatically via firstname.lastname@example.org which serves as proof of registration. Please check your junk mails if you have not received it.
If you have selected “cheque” as your payment, please make the cheque payable to ARCQE and mail it to: ARCQE, Suite 54, 9912 106 St. Edmonton, AB T5K 1C5.
You will receive another email from our PD coordinator via email@example.com approximately one day prior to the workshop date, with the workshop handouts, evaluations, presenter information, etc.
I have just signed up for my very first virtual workshop on-line but am unsure of how I log into the classroom? Is there a process I should follow to connect with everyone?
All ARCQE E-learning workshops are hosted on Zoom; you do not need to install any additional software, only internet access is required.
Once you are formally registered and paid for a workshop, our PD coordinator will email you the workshop materials one day prior to the session, and our facilitator will email you the Zoom link one day prior or on the day of the session. When you are ready to enter the classroom, click on the link and then the presenter will enable you access to the classroom based on our registration records.
Do not panic if you do not get an immediate reply. While the link may be sent to you early, the classroom will not be activated until such time as the presenter logs in and “enables” all those requesting entry individual access. This takes a few moments per participant, and may not occur until the exact time of workshop even if you’ve logged on early. Once you’ve clicked on the link, please wait knowing the presenter will see your name logged in, and will grant you access at his/her earliest convenience.
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