Frequently Asked Questions

General Questions

Those individuals working with children birth to twelve years of age as early childhood educators or within other regulated and licensed programs in Alberta.

Professional Learning Opportunities are based on current research and delivered by trained and experienced early childhood professionals. There are a variety of different topics, and you can choose between in person or virtual base delivery model.

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Our Sponsored Support programs offer licensed childcare programs, family resource networks, home visitation and select groups of specialized service providers the opportunity to access expert guidance from a dedicated Early Childhood Professional Coach/Mentor or Partner. Through this program, childcare providers can receive tailored assistance on a wide range of key areas, including licensing standards, curriculum development, child development, and cultural diversity. Whether you’re looking to enhance your program’s quality, navigate regulatory requirements, or implement inclusive practices, our coaching support is here to help your team succeed and provide the best care and education for children.

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All ARCQE’s learning opportunities offer qualified educators the ability to apply for funding based on specific criteria related to the project or professional learning. 

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Resource Access Pass (RAP)

The Resource Access Pass (RAP) from ARCQE provides agencies with valuable access to essential services and discounts, helping programs enhance their offerings. Choose from two RAP card options to best suit your program’s needs:

Preferred RAP Dues – $103

With the Preferred RAP card, your program gains access to the Birch Bark Basket, Treasure Chest, and Supporting Inclusive Approaches in Play (SIAP) Kits. Additionally, you’ll receive discounted rates on resource kits, materials, and on-site workshops to further support your team’s professional development and growth.

Basic RAP Dues – $51.50

The Basic RAP card offers access to the Birch Bark Basket, Treasure Chest, and Supporting Inclusive Approaches in Play (SIAP) Kits, providing valuable resources to enrich your program at a more affordable rate.

Whichever option you choose, the RAP card ensures your program is equipped with the tools and resources needed to foster quality childcare and education.

Professional Passport to Learning (PTL)

The ARCQE Professional Passport to Learning (PTL) program is designed to support both new and experienced childcare professionals in their ongoing development. For just $77.25 per year, PTL cardholders enjoy a wide range of benefits, including exclusive discounts on regional workshops, conferences, and e-learning opportunities. Whether you’re looking to enhance your skills, stay current with industry trends, or network with peers, the PTL program offers the resources you need to grow professionally and make a greater impact in your field.


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E-Learning

Yes. Professional Development (PD) funding and Release Time grant is available to eligible educators to cover the cost and time attending all ARCQE workshops including E-learning workshops. For more PD funding information, please visit https://arcqe.ca/services/funding.

Yes, please submit your request online to our contact form. Please be advised that all requests are subject to presenter availability and sufficient enrolment.

Yes, a PDF certificate is available upon completing your workshop and evaluation. If you would like to receive a certificate, please answer “Yes” to the last question in the evaluation “Would you like to receive a certificate of completion?”, and a PDF certificate will be emailed to you automatically via Certify’em ([email protected]) with the subject “Your certificate is here for (workshop name)”. Please check your spam folder and whitelist this email address if applicable.

Please note there is a no refund policy for ARCQE event registrations. If you are unable to attend, notice of withdrawal is required in writing at least 48 hours prior to the session; you will then have the option of sending an alternate in your place or having a credit memo placed on your file to be used within one year. Non-attendance does not constitute notice of withdrawal and will result in failure in receiving a Certificate of completion.

Given participants and presenters are not together in a traditional face-to-face format, this is an important question. There are a series of minor adjustments we ask of all those on-line to ensure that the experience and sound quality is best for all those participating. Following is a list of helpful hints and suggestions intended to make your experience as positive as possible:

Chat: Click the “Chat” icon to send messages to the instructor or fellow participants.

Reactions: Click the “Reactions” icon to raise hand to ask a question.

Once the presenter arrives and opens the classroom, you will likely see the presenter’s image on webcam, as well as the workshop PowerPoint up on screen.

We strongly suggest you to grant your microphone and video access for active participation.

Once you have registered online for a workshop with ARCQE, a Sales Confirmation email will be sent to you automatically via [email protected] which serves as proof of registration. Please check your junk mails if you have not received it.

All ARCQE E-learning workshops are hosted on Zoom; you do not need to install any additional software, only internet access is required.

Once you are formally registered and paid for a workshop, our PD coordinator will email you the workshop materials one day prior to the session, and our facilitator will email you the Zoom link one day prior or on the day of the session. When you are ready to enter the classroom, click on the link and then the presenter will enable you access to the classroom based on our registration records.

Do not panic if you do not get an immediate reply. While the link may be sent to you early, the classroom will not be activated until such time as the presenter logs in and “enables” all those requesting entry individual access. This takes a few moments per participant, and may not occur until the exact time of workshop even if you’ve logged on early. Once you’ve clicked on the link, please wait knowing the presenter will see your name logged in, and will grant you access at his/her earliest convenience.